Contact Us

For general questions or help related to HUSKY Health programs and services.

Download and print this list of important phone numbers. It contains contact information for inquiries related to a variety of topics that you will find useful, as well as the contact information of your regional Provider Engagement Services representative.

Provider Engagement Services

Phone

1.800.440.5071
Monday through Friday
8:00 a.m. – 6:00 p.m.

Secure email

Fax

Our main number is 203.265.3590

Mail

HUSKY Health Program
P.O. Box 5005
Wallingford, CT 06492

Departments within Community Health Network of Connecticut, Inc. (CHNCT)

CHNCT is the medical Administrative Services Organization for the HUSKY Health Program

Intensive Care Management

Medical Prior Authorizations

1.800.440.5071 follow the prompt for Medical Prior Authorization
1.877.606.5172 for Technical Portal Support
Medical Prior Authorizations

Person-Centered Medical Home Program

Quality

Radiology Prior Authorization

1.800.440.5071 follow the prompt for Radiology Prior Authorization
1.800.575.4594 for Technical Portal Support
Radiology Prior Authorizations

Transitional Care

HEDIS ® is a registered trademark of the National Committed for Quality Assurance (NCQA).

Additional contact information for other service areas

CT Behavioral Health Partnership: CT BHP

For Behavioral Health practitioners and prior authorization
1.877.552.8247
www.ctbhp.com

CT Dental Health Partnership: CTDHP

CT Pharmacy Assistance Program

Fraud Reporting
Hotline

Gainwell Technologies Provider Assistance Center

For CMAP Provider Enrollment, and for electronic claim submissions, information, or questions
1.800.842.8440
www.ctdssmap.com
Note: Paper claims are not accepted.

Out-of-state providers who are not CMAP enrolled, mail paper claims to:

Gainwell Technologies
P.O. Box 2991
Hartford, CT 06104

Non-Emergency Transportation Services

HUSKY A, C, and D members’ medical, dental, and behavioral health appointments
1.855.478.7350
https://www.mtm-inc.net/connecticut

This portion of the HUSKY Health website is managed by Community Health Network of Connecticut, Inc. ® , the State of Connecticut’s Medical Administrative Services Organization (ASO) for the HUSKY Health program. For the general HUSKY Health website gateway, please visit portal.ct.gov/husky. HUSKY Health includes Medicaid and the Children’s Health Insurance Program, and is administered by the Connecticut Department of Social Services (DSS).