You can use the same details you registered for Online Banking with to access our highly rated mobile banking app
You can download our app on your mobile phone or device from the iOS App Store or the Google Play Store. Just click on one of the logos below to get started. We don’t ever recommend downloading apps from other third-party sites.
Register
It’s easy to register for Online Banking. You’ll need your mobile phone and either:
Once you’ve registered, you’re also able to use our mobile banking app, which you can download using the buttons above.
You have more options to take care of your cards and accounts in our mobile app. You can also sign up for My Money Manager, which looks at what you do in your Santander accounts and sends you helpful 'insights' to help you be smarter about your spend.
Take a look at our table below to see what you can do exclusively in Mobile Banking compared to Online Banking and what you can do in both.
Please take a look at our mobile banking page if you’d like more information.
As well as the features mentioned above, you can also do all of the following in Online Banking.
If you’re having problems logging on, please see our trouble logging on page.
You can also reset your details if you’ve forgotten them.
See full details on how Online Banking can help you manage:
You can be confident your money is safe when you manage your account online. We use robust standards of security in the technology behind Online Banking and how we guard your identity. See the section below for more details.
We've also created a set of detailed guides and short videos on how to set up and use Online Banking.
You can apply to use Online Banking through any of the ways below. We'll then send your secure log on details in the post.
If you have your debit card and account details to hand then you can contact us
Visit any branch with your debit card, account details and a form of identification. If you’d like to, you can book an appointment online
You can be confident your money is safe when you manage your account online. We have robust standards of security in the technology behind Online Banking and how we guard your identity.
The secure areas of our website and app use strong 128-bit SSL (Secure Socket Layer) encryption to keep your details safe.
We provide multiple ways to keep your details safe online.
We recommend that you download free Trusteer Rapport software from IBM to support your anti-virus software with protecting your data online. Remember to always keep your computer's virus and malware software up-to-date too.
We give you a peace of mind guarantee that we will refund money taken from your account as a result of fraud. This guarantee does not cover instances where you have acted fraudulently or have not taken reasonable steps to keep your security information safe.
Scams coerce people into revealing their personal and security details or making payments to fraudsters. Criminals target people of all ages with genuine-sounding scenarios and use specialist tactics to convince them to make a payment or reveal their details. Protect yourself by knowing some of the common techniques criminals use by visiting our fraud and security centre
Get rewards to give you a little boost when you bank with us. All you need to do is sign up for Boosts through your Mobile Banking app or in Online Banking and then you’ll be able to choose the offers you like and earn rewards with your favourite retailers.
As we continue to improve Online Banking, we update your Terms and Conditions.
The new Terms and Conditions will come into effect on January 13, 2018. Should you ever want to check them please use the links below.
When logged into Mobile or Online Banking, Sandi, our digital assistant, can help get the answers you need
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