So I was having problems with iCloud with Pages, and the forums told me to turn Documents and Data on in iCloud. But when I go onto iCloud, the Documents and Data setting is not there. Can somebody help me with that?
Show more LessPosted on Feb 27, 2014 12:01 PM
Me too (1436) Me too Me too (1436) Me too Reply Question marked as Top-ranking reply User level: Level 10 266,571 pointsPosted on Feb 27, 2014 12:29 PM
Try resetting the documents and data service as described here:
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Question marked as Top-ranking reply User level: Level 10 266,571 pointsTry resetting the documents and data service as described here:
Show more Less User level: Level 1 Show more Less User level: Level 1I hate to tell you, it didn't work.
Show more Less User level: Level 9 67,235 pointsYou don't have this?
Show more Less User level: Level 1 Show more Less User level: Level 9 67,235 pointsHold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
Show more Less User level: Level 1Nope. Sorry, it didn't work.
Show more Less User level: Level 9 67,235 pointsHave you tried reset all settings?
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset
Show more Less User level: Level 10 266,571 pointsWhen you performed step 4 in the HT5824 article above, you had to be on your computer in iCloud on your browser. Did that reset complete normally? Did you then restart all your iCloud devices as instructed?
Show more Less User level: Level 1To Diavonex: Nope.
To sberman: I tried that, didn't work.
Show more Less User level: Level 1i meant it didn't work
Show more Less User level: Level 1I have the same problem on my iPad (IOS 7.0.6) in that in my iCloud options it does not have Documents and Data as an option to select. However I have them on my iPhone and I have them on my MB Air. I have signed into my ww.icloud.com account and reset Documents and Data. Turned the iPad off and on. But my iPad does not have an option under iCloud to turn on Documents and Data.
Has anyone solved this problem?
Show more Less User level: Level 1Hi I have figured out why I cannot see Documents and Data on my iPad. in order to use my iPad for work I have downloaded a Profile from work so I can connect to work's email. The security features of the Profile disable Documents and Data. So until I delete the Profile I cannot get access to Documents and Data (via iCloud sync) on my iPad.
I dont have this Profile on my iPhone as I have separate work phone. So that explains why I can see Documents and Data on my iPhone and not my iPad.
On your iPad go to Settings>General>Profile and see if there is a profile there which might be blocking you from seeing Documents and Data in your iCloud settings.